Shipping Information

We’re pleased to offer both local and international delivery from Malaysia to selected regions worldwide. All parcels are carefully packed and shipped using trusted courier partners to ensure safe and timely delivery.

Domestic Shipping

Destination Courier Estimated Delivery Time Flat Shipping Fee Notes
Semenanjung Malaysia Local Courier (J&T, NinjaVan, DHL eCommerce, etc.) 2 – 5 working days RM7 Free shipping for orders above RM200
Sabah & Sarawak Local Courier (PosLaju / DHL eCommerce) 5 – 10 working days RM40

Additional Details:

  • Orders are processed within 1–2 working days after payment confirmation.
  • You will receive a tracking number via email or SMS once your parcel has been dispatched.
  • Delivery may be slightly delayed during peak periods (e.g. festive seasons, sales campaigns, or public holidays).

International Shipping

Destination Courier Estimated Delivery Time Flat Shipping Fee Notes
Brunei & Singapore DHL Express 3 – 7 working days RM40 Free shipping for orders above RM200
Other Southeast Asian Countries (Thailand, Indonesia, Vietnam, Philippines, Cambodia, Laos, Myanmar, Timor-Leste) DHL Express 7 – 12 working days RM150
Other International Destinations (e.g. UK, USA, Australia, Middle East, Europe) DHL Express 7 – 14 working days RM300

Additional Details:

  • All international orders are shipped via DHL Express for speed and reliability.
  • Customs fees, import taxes, or duties (if any) are borne by the recipient.
  • Delivery times are estimates and may vary depending on destination and customs clearance.
  • We currently ship from Malaysia and use a flat-rate fee system for transparency.

Order Processing:

  • Orders placed before 3:00 p.m. (GMT+8) will be processed the same working day whenever possible.
  • Orders placed after 3:00 p.m. or during weekends/public holidays will be processed on the next working day.
  • Processing includes order verification, packing, and dispatching to courier.

 Undelivered / Returned Parcels:

  • If a parcel is returned due to incorrect address, failed delivery attempts, or unclaimed package, the customer will be responsible for any re-delivery fees.
  • Please double-check your shipping details before confirming your order.

Need Help?

If you have any questions regarding shipping or tracking, please contact our customer service team via:


 📧 zeylswellness@gmail.com
📞 010-6640855